Terms & Conditions
Last updated: 30th March 2025
Welcome to ZUBEK.CO. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.
1. About Us
This website is operated by ZUBEK (registered under "Mellow Concept Store Sp. z o.o."). Our registered business address is ul. Tomasza Prylinskiego 31/4, 30-376 Krakow.
If you have any questions, you can reach us at:
Email: hi@zubek.co
Website: www.zubek.co
2. Products & Services
We offer non-toxic, sustainable fashion products including activewear, outwear, and premium lifestyle clothing. All product descriptions, images, and pricing are listed to the best of our knowledge and accuracy. We reserve the right to modify or discontinue any product at any time without notice.
3. Orders & Payments
When placing an order, you agree that all information provided is accurate and complete. All prices listed are in EUR and inclusive of applicable taxes, unless stated otherwise. We accept payment via secure third-party processors, such as Stripe or Shopify Payments.
ZUBEK reserves the right to cancel or refuse any order at our sole discretion. Reasons may include product availability, suspected fraud, or pricing errors.
4. Shipping & Delivery
We ship worldwide from our distribution center in [location, if applicable].
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Processing time: Orders are typically processed within 1–3 business days.
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Shipping time: Depends on the destination and chosen method of shipping. Between 3-20 business days.
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ZUBEK is not responsible for delays due to customs or postal services.
5. Returns & Exchanges
We want you to love your ZUBEK pieces. If you're not fully satisfied, we accept returns or exchanges within 14 days of delivery, provided the item is unworn, unwashed, with attached tags, and in its original packaging.
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To initiate a return, please contact us at hi@zubek.co with your order number.
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Refunds are issued to the original payment method once the item is received and inspected.
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Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
- Please note we are not responsible of any customs or extra charges upon importing our clothing into destination country!
For full details, please review our Refund Policy.
6. Privacy Policy
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and store your information. By using our site, you agree to the practices described.
7. Intellectual Property
All content on this website — including images, designs, logos, product names, and written content — is the property of ZUBEK and protected by intellectual property laws. You may not reproduce, modify, or distribute any part of the site without our written consent.
8. Limitation of Liability
ZUBEK shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of our products. All items are used at your own risk.
9. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the new terms.
10. Governing Law
These terms are governed by and interpreted in accordance with the laws of [your country or region], and you submit to the non-exclusive jurisdiction of its courts.
Thank you for being part of the ZUBEK low-tox movement.
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ZUBEK.CO
Clothing for those who wear their values.